💻 Accenture - Application Support Engineer

Location: Bengaluru, India

Type: Full Time

Job No.: ATCI-4817203-S1853038

Experience: 0–2 Years

Required Skill: Functional Test Planning

Education: 15 years full time education

Job Description

As an Application Support Engineer, you will act as a software detective, providing dynamic services to identify and solve issues within multiple components of critical business systems. Your role includes troubleshooting, resolving software-related issues, and ensuring seamless operations.

Roles & Responsibilities

• Build knowledge and support the team.
• Participate in problem-solving discussions.
• Provide timely resolution to software-related issues.
• Collaborate with cross-functional teams to address system problems.
• Conduct root cause analysis for recurring issues.
• Implement software patches and updates.
• Document troubleshooting steps and solutions.
• Assist in software testing and quality assurance processes.

Professional & Technical Skills

• Must Have Skills: Proficiency in Functional Test Planning.
• Strong understanding of software testing methodologies.
• Experience with test case design and execution.
• Knowledge of defect tracking and reporting tools.
• Good to Have Skills: Experience with test automation tools.

Official Job Page: Apply